Terms & Conditions

Last updated: 11 November 2026

These terms are an agreement between you and PDFree ("we", "us"), the provider of PDFree. By creating an account or continuing to use the service you agree to these terms.

The service

PDFree provides online tools to merge, split, compress, convert, sign and edit PDF files, plus private storage of the files you create. Stored files are deleted automatically 28 days after they are saved.

Accounts

You must be of legal age or have authority to act for your organisation. Keep your login details confidential; you are responsible for activity on your account and for providing accurate information.

Acceptable use

You must not misuse the service, including using it unlawfully, for fraud or spam, to infringe anyone's intellectual property, or to interfere with its security (for example malware, probing, or scraping). You must not reverse engineer, resell or circumvent technical limits of the service.

Your content and our intellectual property

You keep ownership of your files and grant us a limited licence to host and process them only to provide the service. We retain all rights in the service, its software, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use it under your plan.

Free trial, payments and subscriptions

New accounts get a 1-day free trial with no payment details required. After that, access costs £10 per month until cancelled. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund terms are set out in Paddle's Buyer Terms. If you cancel, you keep access until the end of the period you have paid for.

Service level

We do not guarantee that the service will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim implied warranties, and our total liability is limited to the fees you paid in the previous 12 months. We are not liable for indirect or consequential loss, including loss of data. Nothing limits liability for fraud, death or personal injury where the law does not allow it.

Suspension and termination

We may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated or serious violations of these terms. When access ends, your stored files are deleted under our normal 28-day schedule.

General

These terms are governed by the laws of England and Wales, whose courts have jurisdiction. We are not responsible for delays caused by events beyond our reasonable control.